At the Door, your trust is our priority. That’s why we handle the collection and use of personal data with full transparency, responsibility, and security.
This page brings together the Terms of Use, Privacy Policy, and Cookies Policy, so you know exactly how we handle your information.
Our commitment is to ensure that your experience with us is not only organized and practical but also safe and respectful of your privacy.
By accessing and using the Door’s website, you agree to comply with these Terms of Use. The user agrees not to use this site for illegal purposes or in ways that may infringe the rights of third parties. All content (texts, images, logos, and materials) is the property of the Door and is protected by copyright and intellectual property rights. We reserve the right to update or modify the Terms at any time, with changes published on this page.
the Door does not collect personal data automatically. All information provided is previously authorized by the user, either through forms or by explicit consent given in the cookie pop-up.
The personal data shared (such as name, email, or phone number) is used exclusively to respond to contact requests or service delivery.
The user may request the deletion of their data at any time by emailing geral@thedoorofficial.pt. The process may take up to 72 hours to be completed.
Data storage and management are the sole responsibility of the Door. Agência Fixe is only responsible for technical development and site maintenance.
Note: We respect your privacy. Agência Fixe is only responsible for the technical development and maintenance of the website. Data management and storage are the sole responsibility of the Door.
Our site uses the YesCookies tool to manage cookies and consents in a transparent and secure way. Through this tool, the user can accept, reject, or configure which cookies to authorize. We only use cookies after explicit consent, and they serve to improve navigation, understand visitor behavior, and optimize site performance. The user may change or revoke their consent at any time directly in the cookie manager.
All data processing by the Door is carried out with the user’s clear and informed consent. This consent is explicitly given via the cookie pop-up or through the forms available on the site. The user always retains the right to withdraw previously given consent.
The data collected is treated confidentially and used only for the purposes authorized by the user. We apply appropriate technical and organizational measures to protect information from unauthorized access, loss, or improper disclosure. Data storage and management are the responsibility of the Door, with Agência Fixe having no role in this part.
For questions related to these Terms and Policies, you can contact us at:
Email: geral@thedoorofficial.pt
Headquarters: Lisbon, mainland Portugal
Responsible: the Door – Life Executive Assistant
These Terms and Policies were last updated on:
27 September 2025